Contact Us
We are happy to help with product questions, orders and anything in between.
[email protected] — we answer within 1–2 business days. Please include your order number and, if helpful, your pet's species, age and coat type.
Before you write, you might find these answers useful
- Where is my order? Check the tracking link in your shipping confirmation email.
- Can I change my address? Yes, if the order has not been dispatched yet. Email us as soon as possible.
- Is a product safe for puppies or kittens? Check the product page for age guidance, or ask us and we will confirm.
Business information
Company: Qionghai Bingjunchu Trading Co., Ltd.
Address: Room 904, Unit 2, Building C1, Wanquan Haoting, Shanji Road, Jiaji Town, Qionghai, Hainan Province, China
Phone: +86 15134520945
Returns are not accepted at this address. Please contact us first for return instructions.